Renaissance Koln Hotel

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User Reviews for Renaissance Koln Hotel, Cologne

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Aug 13, 2008 by Kristina from Nashville, TN

Cleanliness:[9] • Staff:[10] • Location:[10]

• Price of wireless service for 24 hours only was a bit inflexible.

“It's in a young neighborhood. 15 minute walk to the Cathedral. It's perfect. I love it!”

Jun 16, 2008 by Martin from Weiterstadt Germany, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[8]

• Upgrade in Club class, nice lounge.
• Pool blocked by groups, breakfast not good.

“Overall for the price, a nice stay with some minor problems.”

May 21, 2008 by Tom from Buffalo, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Extremely friendly staff, clean and classy, very close to parking, trains, and major attractions.
• Extremely expensive breakfast buffet. (21 Euro).

“The Renaissance Marriott is a clean, classy hotel located close to all the main attractions of Cologne. Within a block of the hotel there is a Subway stop, several parking garages, and many places to eat and drink. I didn't use the train or taxis as it was only a fifteen minute walk to the Downtown cathedral area. You can't go wrong with this pick as long as the price is right.”

May 16, 2008 by James from Holland, NE
Overall Rating: 6
Cleanliness:[10] • Staff:[7] • Location:[10]

• Breakfast buffet was excellent, looked forward to it.
• No free internet, very expensive.

“The hotel could be great, but it seemed that some bean counters had cheapened the experience. Internet access was very costly, even when you paid extra to be in the club level and have access to the club lounge. They had the air conditioning set to a level in the rooms that made it necessary to request a fan from the desk to make it bearable to sleep at night. They let us change rooms for this and a shower drain problem, but the A/C just was not up to working order. We even resorted to just opening the windows and then got all the traffic noise all night long.”

Apr 24, 2008 by David from Apo, AE
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[8]

• Great location short walks from Cathedral.
• Smoking allowed in public areas.

“Great location, easy to get to. Room above average and well prepared. Staff a bit brusque. Desk did not advise that breakfast not included and cost 21 Euros! Took breakfast off bill upon complaint. Would stay again.”

Mar 4, 2008 by T from Lexington, VA
Overall Rating: 4
Cleanliness:[10] • Staff:[1] • Location:[4]

• The rooms where clean and comfortable.
• The service was horrible! I was double billed and had to make several corrections to my bill before I left.

“If you stay here be sure to check your credit card statement and review your final bill. I felt like either they had the worlds most incompetent staff or were over billing me to get more money. In the end after I went through my bill with them and made several corrections I was still double billed! The hotel is beautiful but the service was seriously lacking.”

Dec 20, 2007 by Joan from Buffalo, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Free coffee bar with cookies in the lobby.
• Internet usage rates too high.

“Lovely hotel within walking distance of attractions. Rooms were of adequate size, clean and very, very comfortable with a very nice decor. Beds were great and linens/pillows outstanding. The coffee bar with cookies in the lobby was a very, very lovely touch. Restaurant was impeccable in food quality and service. My waiter was exceptional. The next day my waiter saw that I was having trouble getting a cab and he ran outside and hailed one for me. Nice that he remembered his customer from the night before. Kudos to him!”

Aug 28, 2007 by David from Nepean, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Just a very pleasant place to stay in.
• A little out of the way, but not bad.

“Would stay here again. Staff was very friendly.”

May 17, 2007 by Mary from Surprise, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel itself and its location were excellent.

“It was a wonderful hotel, very clean, in an excellent location so we were able to walk everywhere we wanted to go to in cologne. The front desk staff was extremely helpful with any questions that we had about cologne whether it be any local tourist attractions or on their great db rail system. We would definitely recommend this hotel and stay there again.”

Apr 6, 2007 by Howie from Johns Island, SC
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Very friendly and helpful front desk staff.
• Nothing.

“Great hotel. Close to shopping and restaurants. The room and hotel were very clean. Great pool and spa.”

Mar 22, 2007 by Wayne from Suwanee, GA
Overall R