The Inn at Loch Ericht

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User Reviews for The Inn at Loch Ericht, Dalwhinnie

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Apr 30, 2008 by Julie from Stirling
Overall Rating: 2
Cleanliness:[2] • Staff:[1] • Location:[10]

• Location lovely.
• Being watched by Management. Very distrustful and unfriendly.

“Lovely location but staff training is required regarding customer service, especially for the owners who don't have a clue. I have worked in many hotels, and found the staff here demoralized. It seemed to me the owners did not really want you there. I felt we were a nuisance. The owners need to ship out.”

May 13, 2006 by Beth from Dinnet
Overall Rating: 7
Cleanliness:[6] • Staff:[1] • Location:[10]

• Location.
• Attitude of staff.

“Appalled by the attitude of the staff, also breakfast was the most awful I have ever encountered, bacon, rock hard fried eggs and crumpets!”

1 of 1 people found this review helpful.

May 12, 2006 by Dan from Glasgow
Overall Rating: 4
Cleanliness:[5] • Staff:[3] • Location:[7]

• Leaving the hotel.
• Distrusting management .

“The staff were very unwelcoming and insistent that rooms must be paid before they would hand over the key. The management were obviously new to the country and may well take some time to get things right but friendliness would go a long way to sorting the problem.”

Apr 5, 2005 by Hotel Guest
Overall Rating: 6
Cleanliness:[6] • Staff:[8] •

“A modern built, modest hotel in a very isolated, bleak mountain location. Not fancy, but offers value for money, with friendly staff.”